Thank you for stopping by and visiting Internet Hobbies - Your Online Super Store serving you 24 hours a day, 7 days a week.
Internet Hobbies is dedicated to giving our thousands of customers the best possible service when they order their hobby products over the Internet. This includes safe and secure processing of your sensitive credit card information using the highest data encryption available today, fast processing of your order - usually within 48 hours (sometimes a little longer for those hard to find items), a fully automated Customer Service Department designed to react quickly to your needs and also sustaining a large inventory of exciting hobby products from around the world at low discount prices.
Internet Hobbies was started back in the early years of the World Wide Web in 1995, making us one of the oldest e-commerce businesses on the Internet. We have grown our business to give our customers one of the best selections of hobby products on the Internet today at the lowest possible price. Last year, 2012, Internet Hobbies served over 6.4 million online visitors. Internet Hobbies, Inc. has consistently given the hobbyist, whether they shop on the internet, phone or fax, the best overall deal. We have also invested heavily in technology that will help us provide our customers a great buying experience. Our new order processing system, Cactus Complete Commerce Software, allows us the ability to completely integrate your Yahoo! Store's order with this highly robust order processing software. This allows us to process your order from its inception to when it leaves our warehouse. We've also added new search engine software from Nextopia to make it easier to find what you are looking for.
PROCESSING YOUR ORDER
Internet Hobbies understands how important providing accurate and up-to-date order status information is to our customers. We want to keep you informed of your order's progression through our system from the time you place your order until it arrives at your doorstep. We accomplish this by sending you detailed email notices as the status of your order changes.
You will be notfied of any delays in the above processing times after 4 business days.
GREAT FILL RATES
Many of our customers are amazed by our fill rates. Our ability to complete your order as fully as we can stems from our total committment to providing our customers the best possible rate of fill during the processing of your transaction. No one at Internet Hobbies likes "out of stock" situations!
Internet Hobbies has purchasing agreements with the top national Rapid Response Hobby Distributors. These relationships allows us to supplement our inventory with over 500,000 additional items, all available to procure the next business day. In most cases, this merchandise is delivered to us within 24 hours of processing your order! This new "Just-in-Time" approach to inventory control has allowed us to grow our business, become more efficient and offer our customers outstanding fill rates without the burden of huge inventories. It goes a long way to alleviate "out of stock" situations and means that the chances are excellent that Internet Hobbies will be able to complete your order and ship 100% of your merchandise in the alloted processing time. This also helps us keep our prices down.
SUPER SELECTION OF MERCHANDISE
Along with great fill rates, Internet Hobbies offers our customers an outstanding selection of merchandise available on our website.
Internet Hobbies realizes that there are times when certain products are out of stock because of temporary shortages in the distribution chain. You can now choose to have these items placed on "backorder status" and shipped to you when they become available.
CREDIT CARD FRAUD
Internet Hobbies has taken steps to deter credit card thieves from using stolen credit card information on our site. We request that all customers shipping to addresses other than their billing address notify their credit card company of the alternate shipping address. This process is becoming standard and credit card companies are happy to assist you. Simply call your credit card company and let them know you are placing orders via the Internet and would like to give them an alternate shipping address. Doing this will speed up the order process.
We accept the following forms of payment for your order:
Visa, MasterCard, American Express and Discover and PayPal
NOTE: WE CAN ONLY SHIP PAYPAL ORDERS TO A PAYPAL VERIFIED ADDRESS. THE NAME ON THE PAYPAL ACCOUNT MUST BE EXACTLY THE SAME AS SHOWN ON THE SHIP TO AND BILLING ADDRESS. THERE IS NO EXCEPTION TO THIS RULE. ALL PAYPAL ORDERS WILL REQUIRE SIGNATURE OF RECIPIENT AT TIME OF DELIVERY.
ALL PRICES ARE IN US DOLLARS - WE ACCEPT NO FOREIGN CURRENCY, CHECKS OR MONEY ORDERS. MONEY ORDERS DRAWN ON FOREIGN BANKS ARE SUBJECT $20.00 SERVICE CHARGE
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